{"store":{"baseInfo":{"podcastTitle":"The smartPRENEUR Podcast by Simply Reliable","slug":"simplyreliable","podcastDescription":"Each week Tom Coffin, CEO/Co-Founder of Simply Reliable discusses the business of systems integration with noted industry experts. These podcasts are available as video or audio podcasts and are brief to the point learnings for busy smartPRENEURS.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2.jpg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2_1200x628.jpg?s=dcd07322a1a332625e546a0c8ce20d51&e=jpg","podcastUrl":"https://simplyreliable.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/simplyreliable/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pw/pbblog-9s42f-ce58f6?from=usersite","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":15,"gmtAdjustment":"GMT-05:00","useDaylightTime":1,"value":-5,"text":"(GMT-05:00) Eastern Time (US & Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/New_York"},"podcastDownloads":null,"totalEpisodes":89,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Simply Reliable","enableEngagementStats":true,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-9s42f-ce58f6-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Apple Podcasts","link":"https://podcasts.apple.com/us/podcast/the-smartpreneur-podcast-by-simply-reliable/id1595885533","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/apple-podcast.png","title":null},{"name":"Podbean App","link":"https://www.podbean.com/pw/pbblog-9s42f-ce58f6?from=usersite","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/5kUtvF2sWgDKtZyOURr8nE","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/d6f70df2-304c-44f9-a4c2-40ad4c96fd60","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null},{"name":"TuneIn + Alexa","link":"http://tun.in/pk6yp","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/tunein.png","title":null},{"name":"iHeartRadio","link":"https://www.iheart.com/podcast/269-the-smartpreneur-podcast-b-92376202/","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/iHeartRadio.png","title":null},{"name":"PlayerFM","link":"https://player.fm/series/the-smartpreneur-podcast-by-simply-reliable","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/PlayerFM.png","title":null},{"name":"Listen Notes","link":"https://www.listennotes.com/podcasts/the-smartpreneur-podcast-by-simply-reliable-Z7Ie62vrXdt/","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/ListenNotes.png","title":null},{"name":"Podchaser","link":"https://www.podchaser.com/podcasts/the-smartpreneur-podcast-by-si-4259057","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/Podchaser.webp","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#000000"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"grid"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"show"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/0d2zY6IGdsld","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-6v9YDNtzDun3","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2022 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[{"id":"ComponentImageText-1","val":{"ComponentFontColor":"#000000","ComponentBackgroundColor":"#f2f2f2","ComponentImage":"https://mcdn.podbean.com/mf/web/9dh69s/business-people-transparent-background-11.png","ComponentContent":"

Ideas and Experience are to be Shared

Your Success is Our Goal!

We realize you're busy. The smartPRENEUR Podcast series is designed to provide you with one or two ideas, revelations, or call to action using a minimal amount of your time. Our smartPRENEUR Faculty (volunteers) are experts in selling, marketing, process, workflow, business operations, and labor utilization. Each week smartPRENEUR Podcast delivers a short but power packed episode which last 12-20 minutes tops. So you can soak up the knowledge and get to work.

Join us...

"}}]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":[],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":true,"organizationName":null,"organizationPageLink":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"userLikeCheckedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://simplyreliable.podbean.com","apiCommonParams":{"t":"684f4d5d","clientSignature":"3e9e2f71423104841cff0b6996bc298b","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":0,"commentsTotalPage":0,"commentsPage":1,"commentEpisodeId":"pb21126855-9uf8b","episode":{"id":"pb21126855","idTag":"9uf8b","title":"smartPRENEUR Podcast Episode 78 Negative Reviews and How To Handle Them with Guest Marc Bally","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2_1200x628.jpg?s=dcd07322a1a332625e546a0c8ce20d51&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2.jpg","previewContent":null,"content":"

In this episode Tom's guest is Marc Bally Founder and CEO of Rize Marketing. Join Tom and Marc as they discus how to turn negative reviews into positive outcomes.

","publishTimestamp":1693397700,"duration":784,"mediaUrl":"https://mcdn.podbean.com/mf/web/i4aq2g/smartPRENEUR_Podcast_Episode_78_Marc_Bally_Negative_Reviews_and_How_To_Handle_Them.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-9uf8b-1425ec7","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-9uf8b-1425ec7","transcriptUrl":null,"permalink":"/e/smartpreneur-podcast-episode-78-negative-reviews-and-how-to-handle-them-with-guest-marc-bally/","downloadLink":"https://www.podbean.com/media/share/pb-9uf8b-1425ec7?download=1","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":215,"status":"publish","hasMoreContent":false,"chaptersUrl":null,"explicit":false},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-9uf8b-1425ec7","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false,"userIdEncrypted":null,"userProfilePicture":null,"username":null,"isVerified":false,"loadUserInfo":false,"loginUrl":"https://www.podbean.com/site/user/login?return=https%253A%252F%252Fsimplyreliable.podbean.com%252Fe%252Fsmartpreneur-podcast-episode-78-negative-reviews-and-how-to-handle-them-with-guest-marc-bally%252F&rts=b19852fd79ecc5b1a9c1d3b562c980afa42af7cd","recaptchaV3Loaded":false,"recaptchaV2Loaded":false,"likesLoaded":false,"commentLikeMap":{},"commentOffset":0},"episode":{"id":"pb21126855","idTag":"9uf8b","title":"smartPRENEUR Podcast Episode 78 Negative Reviews and How To Handle Them with Guest Marc Bally","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2_1200x628.jpg?s=dcd07322a1a332625e546a0c8ce20d51&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/13523190/3000x3000_smartPRENEUR_Podcast_mu74w2.jpg","previewContent":null,"content":"

In this episode Tom's guest is Marc Bally Founder and CEO of Rize Marketing. Join Tom and Marc as they discus how to turn negative reviews into positive outcomes.